my first time buying a car went better than expected. Over and beyond is what to expect and you feel like family
I live 4 hours away from where this dealer is located. They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! Lost Pines Toyota was very accommodating with my situation living so far away and did everything for me through the phone and email. They sent me all the final paperwork the day before I took the trip down there to get my new car, so I could see exactly what I was signing before I went down. It was EXACTLY what ...
Fun employees
Very professional. Quince is a joy to work with and very knowledgeable about Toyota and it's many outstanding products . If you are looking for a new or used vehicle stop in and see Quince, you won't be disappointed.
Friendly service people. Easy scheduling. In and out in a timely manner.
First I’ll say I loved this specific location. Everyone is very friendly, clean, and it’s well kept. I’ve taken my FJ there a handful of times and it’s usually decent service. The last time really let me down. I took it in for a diagnosis on a vibration issue and they said wheel alignment and change the rotors. We just changed the rotors which surprised me so I didn’t have them do it as they were still under warranty. I had those replaced elsewhere again after they said that was for sure the issue. I ...
I’ve bought 3 different vehicles from Quincy and his interest and attention to what I’ve needed has been exceptional every time. Quincy Israel and honest and looks out for the needs of his customers.
Good place with hard workers
My sales guy was the best salesman I have ever seen .He was polite professional knowledgeable and made me feel at home. He was friendly and made me feel as if I had known him for years. I’m so glad I bought my car from him and Lost Pines Toyota. If I need another you can bet I’m buying it from them
I consider it a blessing that Quince is the salesman that contacted me after my inquiry. Amazing customer service and overall a good man. Great experience in every aspect at Lost Pines.
What’s there not to like about Quince? He’s a great person and cares about people! He’s charismatic and wants the best for you!
They worked out a 2 for 1 trade. I traded 1 truck for 2 cars. I didn’t think it would happen but Quince made it happen. I will most definitely work with Q and LPT again.
Excellent experience. I loved the video he did for me. He explained everything so well. I would recommend the dealership for your vehicle purchases. Great people.
I will only ever buy from Quincy! My husband is an Army vet and Q always makes us feel right at home whether we are browsing or purchasing! He is a great salesman and an extremely caring and respectful guy. Thanks Quincy!
Quince Brown was so great at helping us find the right vehicle for our daughter. Thank you, Quince and Lost Pines for amazing customer service.
Great customer service...Service writer was very nice...got my car in and out within a reasonable time...I highly recommend them.
Quince Brown is absolutely the best. I had ask him what I wanted and he delivered. And special thanks to Lost Pines Toyota for taking care of us once again.
Quince is an amazing salesman! The amazing customer experience started before I even came in when I called to ask about a car I saw on their website. He not only confirmed that the car was available but sent me the most hilarious videos of the car. That is exactly why I drove right past the Toyota dealership next to my house and drove an hour to buy a car from Q. He is genuine, friendly and wants you to have exactly what you want. He has even followed up with me after the purchase. I typically hate buying cars ...
Quince is a great salesman such a respectful guy and very helpful. He assisted my wife and I to the very end of the process of choosing our family vehicle. This our second time we have worked with him and gave us great service I would highly recommend anyone to this man.
Great service & nice clean atmosphere
Service is good, Quince is a really realiable agent. Im satisfied with my purchase. He is a great in explaining in details about the purchase.
Great customer service! Help me out with a best choice & as a first time owner he gave me good advice!!so far loving my truck!
Quince was great to deal with. He made the car buying process painless and he was very helpful with all my questions during the purchase and after! Thanks Q!!
Quince is an absolute joy to work with! This was my fourth purchase from Lost Pines in the last six years and my second in a year with Quince! I specifically requested him this time and was not disappointed! I’ve been in and out of the dealership with a new car in less than an hour every time! I couldn’t be more grateful for them!
Rally a gray Toyota experience being a former salesman customer service is important Lost Pines exceeded my expectations my salesman was fabulous Thank You Lost Pines we're part of the family now that's our second vehicle bought there
It was a pleasure working with Quince. He was always friendly and courteous. Even when I was ready to go to another dealership, Quince was able to make it worthwhile to stay.
Quince was awesome to work with. Knowledgeable, friendly and very professional in all dealings with him. The best thing about Quince was there was never, ever any pressure what so ever! Great guy great dealership
Very friendly, very professional, went out of his way to meet up with us to get our contract signed. Would definitely recommend Quince at Lost Pines Toyota.
Mr Brown was such a blessing for me as a woman searching to purchase my first truck. I had been to two other dealers with untrue promises and manipulation of figures. But, I felt I could trust Mr Brown. He ask me what were my specifics and to give him 48hrs. Everything he said to me turned out to be EXACTLY that and I will ALWAYS go to him. I RECOMMEND my friends in East Tx to go to him. They will not be disappointed.
Quince was amazing! He was so responsive to emails, and was not afraid to ask his team questions that I had. Quince made my car buying experience so enjoyable. He even helped me set-up programs in my RAV4. Lost Pines is lucky to have Quince! Thank you Quince!
I’ve never met a salesman like Quince Brown. I’ve bought lots of cars in my 77 years of life, many purchased online. Quince stands out from all others - he’s by far #1. He responded to all my online questions immediately. The thing I cherish most was the prayer he prayer over me as I drove away from the dealership to drive 450 miles back home.
Quince, was great and the entire process was the least painful car buying experience ever. Will be buying from him again when in the market for my next car or truck.
Great experience at Lost Pines Toyota in leasing a brand new Tacoma. Louis Symons was very Hellas were all of the staff at the dealership. Enjoying our 2021 Tacoma. Thanks to everyone!
Lost Pines was very accommodating when it came to buying my first car. I drove up two hours with the intention of putting a deposit down on the car and I actually drove it home! They really put all the trust in their customers and it shows.
Quince was hands down the best car salesman I’ve ever had. Not pushy at all, which I very much appreciated, and he had such attention to detail. He even had the truck pulled up to the front for me when I got there! I love the truck I ended up getting, and the overall experience with quince as well as the dealership was five stars. If I end up buying another vehicle, I’ll be coming back to lost pines!
Jimmy Voigt was great to work with when I decided to purchase a Toyota 4Runner. He answered all my questions and helped me with some changes & additions to the vehicle. I appreciated his personable, no pressure approach and recommend him and Lost Pines Toyota!
Louis was extremely helpful in getting us the best price we could get. He was personable and kind, as well as knowledgeable. Thank you Louis.
Contacted Quince Brown. He responded quickly and was very reasonable about what I was looking for and gave me the chance to drive and look over the vehicle I was looking for. I ended up buying a car elsewhere due to the car I was looking for was not at his dealership. I would definetly go back if I need to get a vehicle.
Mr. Brown sr. was a joy to meet And an awesome salesman lost pine is blessed to have him on the team Thank you so much Curtis and Holly
First time to this dealership. Decided to go by and look at a SUV that we saw online. Everyone was so friendly and professional, especially our salesman, Quince Brown. He made the whole experience very pleasurable.
Great service, fair price and great employees.
Always good service, very clean and everyone is very nice !!!!
I pulled into the service area without an appointment to learn why the tire pressure light was winking at me. Ed in service flew in with his tablet and checked out the vehicle; I was on my way within an hour. Thank you service team at Lost Pines Toyota!
They went out of the way to find the vehicle I really wanted. All the way in Temple Texas, with that they had me driving away in my new 4runner ready to go with a payment I can afford.
Everything was wonderful , I’m glad we shopped at lost pines . Mr Voght was very knowledgeable. Thanks to everyone for all they did for us.
Jimmy Voigt went way out his way to make my truck buying experience smooth, pleasant and expedient. I thought the whole staff made my truck purchase quite easy, and the plus is I got exactly what I wanted.
Excellent service Mr. Brown put me in a reliable vehicle Allowing me to have a great vehicle for my job on base. I would recommend Mr. Brown to all my friends
Great service and very genuine people! I came in and was immediately greeted by salesmen ready to help me with exactly what I was looking for!
My wife and I appreciated how Jimmy Voigt made us feel very comfortable in making sure we made a decision in buying a truck that we would not regret purchasing. He was also patient with us when we had to wait a couple of days to make the purchase. I will not hesitate in asking for Jimmy's assistance on my next Toyota experience!!
Adam Layfield and Jimmy Voigt did a great job getting us into our Camry. They were very professional and efficient in getting the process done.
Mr. Brown was wonderful to deal with over the phone and in-person. He made the whole process go extremely smooth, and there was absolutely no hassle.
Quince was a pleasure to work with and made the process easy. He was an all around gentleman. His customer service was excellent and I would recommend others to seek him out to purchase their next vehicle from him.
Exceptional Salesman and Financing Staff at Lost Pines Toyota. Quince took great care and kept us informed through the whole process of buying our first Toyota. The facility was inviting, super clean, and the buying experience was fantastic.
From Sales to Service, this place is exceptional! I was in and out of the dealership in less than an hour when I purchased my car. I met the service advisor and service manager and they were super nice! The sales staff was top notch!
The dealership is beautiful, great people friendly environment. Chad was very courteous and professional. Car got done quicker then he told me. Will go back again.
Service was fast and efficient. I had an oil change and tire rotation. I need new windshield wiper blades and will be using lost pines Toyota for all my vehicle needs. Everyone was so friendly! Thank you lost pines!
Quince was absolutely awesome!! I never had such a blessed experience in my life. So happy you were placed in my life. Truly blessed Thanks
Quince was an absolute pleasure to work with from start to finish. He was not the least bit pushy or dishonest - great experience with him!
Adam and Jimmy were very easy to work with and made the purchase of my new truck anxiety and hassle-free. Thank you very much
Quince was a pleasure to do business with. We were over an hour away from the dealership and I asked a lot of questions prior to my arrival. Once I arrived everything was in order and was presented the way Quince described. Would recommend him and the dealership for future purchases.
Adam Layfield with Jimmy Voit Auto was fantastic. He was super helpful, no pressure. We were in and out in about an hour. Overall best experience buying a new car hands down.
Quince was extremely helpful and very pleasant tow work with. I will defiantly be back should we need to purchase another vehicle! Thank you for the support!
Amazing dealership. Highly recommend them for your vehicle needs! Got us in and out with an amazing deal!
Best customer service of any dealership I’ve ever been to.
Mr. Brown is a wonderful person, he explain everything to us, whit no hurry or putting pressure to sell a vehicle, very respectful and kind.
Quince has all ways tried to meet my expectations. I have bought 3 cars through Quince and will continue in the future to work with him.
Quince was a pleasure to work with and fantastic in helping me get the car I wanted. The little details and thought he put into the sale such as praying over me and the car once complete really made the experience and I look forward to reaching out to him next time I need a car
Charlie Akin and the whole staff at Lost Pines Toyota in Bastrop made the process of buying my Rav 4 very easy and stress free. They were able to work with my budget and made sure I got exactly what I was looking for.
Charlie Akin and the whole staff at Lost Pines Toyota in Bastrop made the process of buying my Rav 4 very easy and stress free. They were able to work with my budget and made sure I got exactly what I was looking for.
Quince was amazing. To the point, helpful, honest, and eager to answer any question. He went the extra mile, and then some. #bestcarbuyingexperience I ever had. I live 3 hours away, and somehow the Lord directed me to Bastrop, TX. Thanks Quince.
Quince was great to deal with. I called from Houston so was not able to see the truck in person until I got there. Quince sent me a video walk around and was attentive every step of the way until I arrived to pick up the truck. I will definitely recommend Quince and Lost Pines to friends in the future.
All ways very kind and helpful
Tyler was great! I called ahead to show interest in a Tacoma and when I arrived he had it pulled up and ready for me to look at. He was extremely knowledgeable and gave me all the info about the truck that I needed. He made the buying process one of the best dealership experiences I’ve ever had. All of the staff at Lost Pines were very friendly . I highly recommend buying your next vehicle here and asking for Tyler!
This dealership put me one month behind on my mortgage stopping me from making a payment. They insisted I come down and give them the post dated checks for my down payment. They cashed both at the same time using my va disability payment the day before my Mortgage payment was going to come out (4 days early i get paid every two weeks). I called them begging for help as I need to move for a job to Dallas (part of that is buying a new house). They basically told me it would take them longer for them to help ...
Quincy was wonderful process.we will return for our families future vehicle purchases. He was easy to work with and listened to our needs. Great customer service
Went into Lost Pine Toyota in hopes to find something a little newer than my 2013 Rav. I went and did a little browsing of the used inventory and found this 2017 Camry SE and fell in love! Louis was SO MUCH help! Made the entire process easy, fun, and exciting for me. Highly recommend Louis and the Lost Pines Toyota crew!
Damien Winston is the most efficient and trustworthy serviceman ever. He is always efficient and friendly. He likes people and his job and it shows. We just purchased a Highlander because of him! GO Damien.
Just bought a 2020 Tacoma from Lost Pines Toyota. Louis made my experience amazing. I was undecided if I wanted another Camry XSE or a Tacoma. He never pressured me,but gave me guidance. He told me when it was convenient for me, to call him and he would get the Tacoma cooled off so I could test drive it. So after I test drove it I fell in love with it. He told me he just wanted me to be comfortable in my decision. He made me feel comfortable and like a good friend. Very kind, well mannered gentleman. The ...
Quincy is easily the reason I bought and will continue to buy from lost pines dealership. A+++ great dude My experience was smooth, relaxed and pleasurable.
Louis was awesome. He did a lot to help put my deal together, no b.s. just honest and helpful. I purchased my car sight unseen, and he was helpful enough to even shoot me a detailed video of the car... dings and imperfections included!
Great service. Clean shop and waiting areas. Fast and friendly
This dealership is the epitome of a great experience and the salespeople we worked with were outstanding. They went above and beyond and made our buying experience enjoyable and stress free.
Quince Brown was very helpful and knowledgeable regarding the purchase of my new vehicle. Everyone was very friendly at Lost Pines. I would highly recommend.
My husband and I have bought 4 cars from LPT. Each experience with Jimmy and Adam in Sales has been exceptional! They remember us when we come in and are always super friendly. I have never had such an easy buying experience with any other dealers!! Thank you, Adam, for taking such good care of us today and even staying late to make sure we were happy!!
I had the pleasure of working with Quince Brown for over a year. I appreciate his service and guidance in purchase our new 2020 4 runner. He listened to all of family needs and treated us with kindness and provided us with all the knowledge we needed. He has helped me and I will continue to shop at Toyota for years to come. Looking forward to the moment my daughter gets her first vechile. I'll be sure to ask for you Mr. Brown.
I love going to LPT. Warm smiles and great service! I got to see a few ex-coworkers and enjoyed the brief visit.
Quincy was very helpful and friendly. We definitely had a pleasant experience when working with him to get my new Vehicle. I would definitely recommend him.
Quincy Brown is the REASON we even bought our vehicle!! Thank you! Only issue I have are stains in seats. Those should have been spotless. Gina Nolette
After a day of complete messes trying to buy a car. 15 minutes of time and some amazing kindness from Adam, Jimmy and Caitlin. They were all bloody fantastic people. Had poor treatment from 3 different dealerships. And from an internet lead Adam reached out and was as kind as could be the entire way. Five minutes later I was on the phone with Caitlin, finalizing paperwork. They delivered my car to me from Bastrop to the Domain not 3 hours later. 11/10 I would recommend again and again. Thank you so very much for everything!
Service the greatest! Friendly staff and helpful.
I really enjoy dealing with Quince and look forward to working with him in the future when purchasing a new vehicle. Very nice, helpful, and honestly comfortable to be around. Quince has been very good at assisting me with follow up questions I have had as well. I have already referred him to my daughter when she buys a Toyota 4-Runner.
Was through and worked to get me the best deal. I would definitely work him him again! I also will be referring friends. Cheryll Gregory
Great knowledge of the vehicles that were offered and not to pushy. Definitely will return. The amount of vehicles are plenty, Thank you Lost Pines Toyota.
Nice and friendly service
He is the best of the best. Caring, smart, and friendly. He answered all my questions and was eager to ask management all the concerns I had as if they were his own. I loved the experience from start to finish and recommend him all the way. He is your guy!
