Good service department. Damien is the best!
Adam L. Is the best!! He helped get my sister into a car the day we walked in. Made it very smooth and easy, also not a pushy sales man! Actually went above and beyond helping us figured EVERYTHING out! Thanks Adam!!!
One of the best places to get a Toyota
Detailing shop is great. Highly recommend.
Def the best place to get a vehicle from, and their service is above amazing. After getting screws in my tires multiple times, they always work hard to get it fixed for me right away! They always do their best to work with the customer and they give us the best experience ever !
Been a customer since I moved here.Came in for my scheduled oil change.We had a minor issue ,but Eddy C. and Damien swooped in to save the day!I appreciate there excellent customer service and helping resolving the issue.Definitely will be coming back.
Took my “new to me” Toyota Sequoia in for oil change and service and the service was excellent! My husband and I had to drop it off and run and they were able to get it done fast! People there are amazing and I love doing Buisness there! Thanks Lost Pines Toyota!
They're always fast and courteous every time I bring my car in and make sure it's ready for the road. They're scheduled time slots are convenient.
I wanted to thank Cody and his staff for the amazing service. I reached out bc I needed a new 4Runner and I wanted some small upgrades. You cannot find the car I wanted for sale anywhere. I sent it over to Cody and even with supply chain issues he gave me consistent updates about what the eta was. I got an amazing deal on my trade in. The finance department was quick and efficient. 0 haggling and I live to argue about money. 😂 Thank you Jimmy, Kaylin & Cody for an amazing experience.
Quince is the man! Thank you for the amazing customer service sir! He helped us with our new 2022 Toyota Tundra. I highly recommend him and this dealership.
One of the most pleasant car buying experience yet. I did most of my car buying through text messages with Quince (extremely convenient for me). I went in just to finalize the numbers on paper and sign. By far some of the friendliest people I’ve met. They even delivered my car to my place of employment after getting its windows tinted. I will definitely be referring him to anyone that’s in the market for a new vehicle.
I live in Dallas but I come to this location specifically to get my service because I like them that much.
Very pleased with the service Lost Pines provided all around. Very welcoming and friendly environment from the moment you walk in the door. Everyone I met was honest and helpful and there was no feeling of sharky salesmen, like we have all experienced before. Quince was incredible and great to talk with. I drove 2 hours from my home to purchase a vehicle here, only because of the crazy market right now, but I will definitely be returning myself and giving recommendations to friends about Lost Pines!
After being in an accident, we had a rough time finding a rental car with immediate availability. Lost Pines came through for us with a new Tacoma. They only require a debit card and proof of insurance so that was a plus. Very friendly, helpful staff made the process quick so we could get on the road. Thank you!
Ten plus Stars! Great Customer service from Kevin! Thank u so much see you soon!!!
Jimmy was great to work with! From day one he kept me informed about the delivery of the truck. He was very knowledgeable about the new Tundra. There was never high pressure sales tactics. He made the process quick and easy!
First time customer. Went here for 5000 mile service on my Tacoma. The guy who met me at my truck told me it was going to be about an hour. I walked out EXACTLY 1 hour later to the minute. Clean facility and friendly staff. Definitely a great experience and I completely recommend their service.
Very fair and friendly people selling nice cars at good prices.
After having a terrible experience at a different dealership, my car buying experience was turned around completely after seeing Derrek at Lost Pines. He worked with my budget, he listened to what my needs were, he took the time to actually help me find what was best for me. If you want an empathetic person who genuinely cares about what you're looking for, go see him!
Nice looking place went here to preform a Notary signing for someone getting their car serviced.
Friendly folks and enjoyed the experience. Loved Quincy and his service. Very respectful and genuine. Only suggestion would be wait time for financing. Other than that all great.
Best service dept. Prompt and friendly. No hassle.
I still own my Camry XLE Hybrid that I've purchased from these fine folks in 2019 when it had 42K miles on it. I've added almost 40K miles to it now and it still has never had any problems beyond routine maintenance and still runs like a dream! I still don't regret buying this car at the price they gave me! Thanks again, Lost Pines Toyota!
Made buying my car very fast and easy!! No hassle no stress!! Definitely would recommend Q!
Great dealership to do business with. Walker and his teams have always taken care of my Tacoma's service needs
I had to rent a car while my vehicle was in a shop. Enterprise didn't have a car until a week from when I needed it. I called Toyota and when asked what I wanted to rent, I said the smallest cheapest vehicle. I ended up in a brand new Camry. Very nice and the service girls at the rental desk were very nice.
Super great team over at Lost Pines! They take great care of my car! I WILL be returning.
Wow! What a great place. Everyone was super friendly and they treat you like family not a corporate number. A truly exceptional experience!
Every time I get my Camry serviced I deal with Angelica. She is always polite, helpful, and efficient. I have also had her help me with a rental when there was a recall on my vehicle. As always, the process is quick and painless when I am dealing with Angelica! Thank you!
One of the absolute best dealerships I’ve been too for service. Kind and quick!! I will only come to lost pines for any of my vehicles!
Always Great Service.
Excellent service, we rented a Highlander. Loving it.
Jimmy was fantastic. Throughout every step of the process, he ensured that the purchase went smoothly. He helped me find the exact truck I was looking for and made sure that I was accommodated until the new truck came in.
Nothing but the best for my Toy-yoda.
In the past month I purchased a Camry from another Toyota dealership (2 hours away) and had tried to follow up with my finance manager several times to purchase additional coverage for the vehicle. Weeks after being continuously ignored, I thought I would try a dealership closer to me and looked up Lost Pines first. Miraculously, I was connected with Caitlin Bible who empathized with my struggle and got me taken care of straight away. The level of service Caitlin provided was exceptional and needless to say, I won’t hesitate to go to Lost Pines for anything else I need. ...
my first time buying a car went better than expected. Over and beyond is what to expect and you feel like family
I live 4 hours away from where this dealer is located. They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! Lost Pines Toyota was very accommodating with my situation living so far away and did everything for me through the phone and email. They sent me all the final paperwork the day before I took the trip down there to get my new car, so I could see exactly what I was signing before I went down. It was EXACTLY what ...
I live 4 hours away from where this dealer is located. They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! Lost Pines Toyota was very accommodating with my situation living so far away and did everything for me through the phone and email. They sent me all the final paperwork the day before I took the trip down there to get my new car, so I could see exactly what I was signing before I went down. It was EXACTLY what ...
I live 4 hours away from where this dealer is located. They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! Lost Pines Toyota was very accommodating with my situation living so far away and did everything for me through the phone and email. They sent me all the final paperwork the day before I took the trip down there to get my new car, so I could see exactly what I was signing before I went down. It was EXACTLY what ...
Fun employees
Very professional. Quince is a joy to work with and very knowledgeable about Toyota and it's many outstanding products . If you are looking for a new or used vehicle stop in and see Quince, you won't be disappointed.
Bought a 2022 Prius XLE from them this last Friday. BEST EXPERIENCE AT A DEALERSHIP EVER! We had started looking at some other dealerships in the area, Lost Pines was the only dealership that was kind, not pushy, and really seemed experience at giving us the experience we wanted instead of just trying to sell us a car. Josh was our salesman and was never pushy or made us feel uncomfortable. He was very knowledgeable and was focused on getting us into the car we wanted. We had been pre approved for a loan from our bank, and Clarissa on the ...
Had an experience with the rental department. Absolutely flawless, great customer service. Thanks for all the hospitality Scott!
Did a good job on my detail & love the staff. Took forever, Saturday is not the best day for a detail
(Translated by Google) They always have a car for each style of person .. very good attention and service .. (Original) Siempre tienen un auto para cada estilo de persona.. muy buena atención y servicio..
Great and helpful.
Always my go to for oil change and making my truck beautiful! 😁
This place is awesome, very helpful and very kind I got frigged around by auto parts shops the past 2 days and these guys had what I needed and it was cheaper for the oem part everyone was super nice and I got to spread some bmw slander and somebody laughed!! This is the kinda place I can get behind, I also didn’t see any of the new bmw Supra’s so that’s a plus.
Friendly service people. Easy scheduling. In and out in a timely manner.
Like the service manager
First I’ll say I loved this specific location. Everyone is very friendly, clean, and it’s well kept. I’ve taken my FJ there a handful of times and it’s usually decent service. The last time really let me down. I took it in for a diagnosis on a vibration issue and they said wheel alignment and change the rotors. We just changed the rotors which surprised me so I didn’t have them do it as they were still under warranty. I had those replaced elsewhere again after they said that was for sure the issue. I ...
Service department has always been great to us. We take all our vehicles there (personal and business) and though not always perfect, they always handle it perfectly.
I’ve bought 3 different vehicles from Quincy and his interest and attention to what I’ve needed has been exceptional every time. Quincy Israel and honest and looks out for the needs of his customers.
This employee had taken his mask off so many times while we waited for our vehicle service it was easy to get this pic. I see that Lost Pines Toyota wants to appear safe but this guy ruins it for Carlos and his whole crew. Service appointment was scheduled at 10am for my oil change - it's been an hour and still waiting inside with these employees not wearing masks. Back for more service on my Toyota - service gets crappier each time we come!
Good place with hard workers
I have nothing but good things to say about my experience at Lost Pines Toyota. The process was quick and Josh was nothing but nice and helpful. The finance department was also very efficient and understanding. Would definitely recommend.
Very good experience.
My sales guy was the best salesman I have ever seen .He was polite professional knowledgeable and made me feel at home. He was friendly and made me feel as if I had known him for years. I’m so glad I bought my car from him and Lost Pines Toyota. If I need another you can bet I’m buying it from them
Great Toyota dealership. Well run with good, friendly and professional people. Prices are dealer prices and they inexplicably can't seem to provide coffee or snacks to customers, but otherwise definitely worth checking out.
Quincy is the best. Met us outside, showed us several vehicles. Very patient, took time to explain different entertainment systems in the cars. Made notes as to what we were looking for so he could keep an eye out for any incoming vehicles that would match what we wanted. Great guy!!
I consider it a blessing that Quince is the salesman that contacted me after my inquiry. Amazing customer service and overall a good man. Great experience in every aspect at Lost Pines.
Great customer service.
What’s there not to like about Quince? He’s a great person and cares about people! He’s charismatic and wants the best for you!
Service was quick; people were very courteous.
Great place for service or to purchase a vehicle
They worked out a 2 for 1 trade. I traded 1 truck for 2 cars. I didn’t think it would happen but Quince made it happen. I will most definitely work with Q and LPT again.
Excellent experience. I loved the video he did for me. He explained everything so well. I would recommend the dealership for your vehicle purchases. Great people.
Great customer service! Definitely recommend!
I love this place I get all my vehicles oil changed here, also if your looking to buy a car you HAVE to ask for Q "Quince". He will help you find exactly what you want, and will deal with you straight. Very upfront and honest.
