Nice looking place went here to preform a Notary signing for someone getting their car serviced.
Friendly folks and enjoyed the experience. Loved Quincy and his service. Very respectful and genuine. Only suggestion would be wait time for financing. Other than that all great.
Best service dept. Prompt and friendly. No hassle.
I still own my Camry XLE Hybrid that I've purchased from these fine folks in 2019 when it had 42K miles on it. I've added almost 40K miles to it now and it still has never had any problems beyond routine maintenance and still runs like a dream! I still don't regret buying this car at the price they gave me! Thanks again, Lost Pines Toyota!
Made buying my car very fast and easy!! No hassle no stress!! Definitely would recommend Q!
Great dealership to do business with. Walker and his teams have always taken care of my Tacoma's service needs
I had to rent a car while my vehicle was in a shop. Enterprise didn't have a car until a week from when I needed it. I called Toyota and when asked what I wanted to rent, I said the smallest cheapest vehicle. I ended up in a brand new Camry. Very nice and the service girls at the rental desk were very nice.
Super great team over at Lost Pines! They take great care of my car! I WILL be returning.
Wow! What a great place. Everyone was super friendly and they treat you like family not a corporate number. A truly exceptional experience!
Every time I get my Camry serviced I deal with Angelica. She is always polite, helpful, and efficient. I have also had her help me with a rental when there was a recall on my vehicle. As always, the process is quick and painless when I am dealing with Angelica! Thank you!
One of the absolute best dealerships I’ve been too for service. Kind and quick!! I will only come to lost pines for any of my vehicles!
Always Great Service.
This place is old school and definitely feels country compared to the big Austin stores. They had the inventory and the manager Paul was amazing 👏
Excellent service, we rented a Highlander. Loving it.
Jimmy was fantastic. Throughout every step of the process, he ensured that the purchase went smoothly. He helped me find the exact truck I was looking for and made sure that I was accommodated until the new truck came in.
Nothing but the best for my Toy-yoda.
In the past month I purchased a Camry from another Toyota dealership (2 hours away) and had tried to follow up with my finance manager several times to purchase additional coverage for the vehicle. Weeks after being continuously ignored, I thought I would try a dealership closer to me and looked up Lost Pines first. Miraculously, I was connected with Caitlin Bible who empathized with my struggle and got me taken care of straight away. The level of service Caitlin provided was exceptional and needless to say, I won’t hesitate to go to Lost Pines for anything else I need. ...
my first time buying a car went better than expected. Over and beyond is what to expect and you feel like family
I live 4 hours away from where this dealer is located. They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! Lost Pines Toyota was very accommodating with my situation living so far away and did everything for me through the phone and email. They sent me all the final paperwork the day before I took the trip down there to get my new car, so I could see exactly what I was signing before I went down. It was EXACTLY what ...
I live 4 hours away from where this dealer is located. They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! Lost Pines Toyota was very accommodating with my situation living so far away and did everything for me through the phone and email. They sent me all the final paperwork the day before I took the trip down there to get my new car, so I could see exactly what I was signing before I went down. It was EXACTLY what ...
I live 4 hours away from where this dealer is located. They had the perfect car for what I was looking for. All the dealerships around me were trying to upcharge me 9K more than what it was listed online! Lost Pines Toyota was very accommodating with my situation living so far away and did everything for me through the phone and email. They sent me all the final paperwork the day before I took the trip down there to get my new car, so I could see exactly what I was signing before I went down. It was EXACTLY what ...
Fun employees
Very professional. Quince is a joy to work with and very knowledgeable about Toyota and it's many outstanding products . If you are looking for a new or used vehicle stop in and see Quince, you won't be disappointed.
Bought a 2022 Prius XLE from them this last Friday. BEST EXPERIENCE AT A DEALERSHIP EVER! We had started looking at some other dealerships in the area, Lost Pines was the only dealership that was kind, not pushy, and really seemed experience at giving us the experience we wanted instead of just trying to sell us a car. Josh was our salesman and was never pushy or made us feel uncomfortable. He was very knowledgeable and was focused on getting us into the car we wanted. We had been pre approved for a loan from our bank, and Clarissa on the ...
Had an experience with the rental department. Absolutely flawless, great customer service. Thanks for all the hospitality Scott!
Did a good job on my detail & love the staff. Took forever, Saturday is not the best day for a detail
(Translated by Google) They always have a car for each style of person .. very good attention and service .. (Original) Siempre tienen un auto para cada estilo de persona.. muy buena atención y servicio..
Great and helpful.
Always my go to for oil change and making my truck beautiful! 😁
This place is awesome, very helpful and very kind I got frigged around by auto parts shops the past 2 days and these guys had what I needed and it was cheaper for the oem part everyone was super nice and I got to spread some bmw slander and somebody laughed!! This is the kinda place I can get behind, I also didn’t see any of the new bmw Supra’s so that’s a plus.
Friendly service people. Easy scheduling. In and out in a timely manner.
Like the service manager
First I’ll say I loved this specific location. Everyone is very friendly, clean, and it’s well kept. I’ve taken my FJ there a handful of times and it’s usually decent service. The last time really let me down. I took it in for a diagnosis on a vibration issue and they said wheel alignment and change the rotors. We just changed the rotors which surprised me so I didn’t have them do it as they were still under warranty. I had those replaced elsewhere again after they said that was for sure the issue. I ...
Service department has always been great to us. We take all our vehicles there (personal and business) and though not always perfect, they always handle it perfectly.
I’ve bought 3 different vehicles from Quincy and his interest and attention to what I’ve needed has been exceptional every time. Quincy Israel and honest and looks out for the needs of his customers.
This employee had taken his mask off so many times while we waited for our vehicle service it was easy to get this pic. I see that Lost Pines Toyota wants to appear safe but this guy ruins it for Carlos and his whole crew. Service appointment was scheduled at 10am for my oil change - it's been an hour and still waiting inside with these employees not wearing masks. Back for more service on my Toyota - service gets crappier each time we come!
Good place with hard workers
I have nothing but good things to say about my experience at Lost Pines Toyota. The process was quick and Josh was nothing but nice and helpful. The finance department was also very efficient and understanding. Would definitely recommend.
Very good experience.
My sales guy was the best salesman I have ever seen .He was polite professional knowledgeable and made me feel at home. He was friendly and made me feel as if I had known him for years. I’m so glad I bought my car from him and Lost Pines Toyota. If I need another you can bet I’m buying it from them
Great Toyota dealership. Well run with good, friendly and professional people. Prices are dealer prices and they inexplicably can't seem to provide coffee or snacks to customers, but otherwise definitely worth checking out.
Quincy is the best. Met us outside, showed us several vehicles. Very patient, took time to explain different entertainment systems in the cars. Made notes as to what we were looking for so he could keep an eye out for any incoming vehicles that would match what we wanted. Great guy!!
I consider it a blessing that Quince is the salesman that contacted me after my inquiry. Amazing customer service and overall a good man. Great experience in every aspect at Lost Pines.
Great customer service.
What’s there not to like about Quince? He’s a great person and cares about people! He’s charismatic and wants the best for you!
Service was quick; people were very courteous.
Great place for service or to purchase a vehicle
They worked out a 2 for 1 trade. I traded 1 truck for 2 cars. I didn’t think it would happen but Quince made it happen. I will most definitely work with Q and LPT again.
Excellent experience. I loved the video he did for me. He explained everything so well. I would recommend the dealership for your vehicle purchases. Great people.
Great customer service! Definitely recommend!
I love this place I get all my vehicles oil changed here, also if your looking to buy a car you HAVE to ask for Q "Quince". He will help you find exactly what you want, and will deal with you straight. Very upfront and honest.
I felt like I was more of a burden then a potential client. Although Dustin was extremely polite and informative
Ask for Quincy. He is great at what he does. He's always honest and works hard to get you want you want.
I will only ever buy from Quincy! My husband is an Army vet and Q always makes us feel right at home whether we are browsing or purchasing! He is a great salesman and an extremely caring and respectful guy. Thanks Quincy!
Great Place
The service department has been awesome! We bought a Prius in 2016 from them, and have done all the routine maintenance with them through today (2021). Thynthia was super helpful and went the extra mile to ride along with the tech listening for the squeak that we kept hearing in the struts, and then they researched other options to fix it...and I think they did! Anyway, customer service has been amazing.
Quince Brown was so great at helping us find the right vehicle for our daughter. Thank you, Quince and Lost Pines for amazing customer service.
Great customer service...Service writer was very nice...got my car in and out within a reasonable time...I highly recommend them.
Great Service, Nice Facilities
Quince Brown is absolutely the best. I had ask him what I wanted and he delivered. And special thanks to Lost Pines Toyota for taking care of us once again.
I do not normally take the time to write reviews but I felt it would be selfish to not share what a joy the process of buying a car here was. Specifically with Quince. He is not your typical salesman but you will get sold because he's hilarious, genuine and actually listens to you. He is so awesome that I was pretty much sold from one video he text me of the car I inquired about. I live in North Austin and drove an hour (passing multiple Toyota dealerships along the way) to go see Quince in Bastrop.... that ...
Quince is an amazing salesman! The amazing customer experience started before I even came in when I called to ask about a car I saw on their website. He not only confirmed that the car was available but sent me the most hilarious videos of the car. That is exactly why I drove right past the Toyota dealership next to my house and drove an hour to buy a car from Q. He is genuine, friendly and wants you to have exactly what you want. He has even followed up with me after the purchase. I typically hate buying cars ...
Quince is a great salesman such a respectful guy and very helpful. He assisted my wife and I to the very end of the process of choosing our family vehicle. This our second time we have worked with him and gave us great service I would highly recommend anyone to this man.
Great customer service! Help me out with a best choice & as a first time owner he gave me good advice!!so far loving my truck!
Very friendly. Needed to rent a car and it went flawlessly.
Great service & nice clean atmosphere
Service is good, Quince is a really realiable agent. Im satisfied with my purchase. He is a great in explaining in details about the purchase.
Quince was great to deal with. He made the car buying process painless and he was very helpful with all my questions during the purchase and after! Thanks Q!!
This auto place is very friendly. Got in was directed to the parts place. Found parts I was looking for. Great place
Quince is an absolute joy to work with! This was my fourth purchase from Lost Pines in the last six years and my second in a year with Quince! I specifically requested him this time and was not disappointed! I’ve been in and out of the dealership with a new car in less than an hour every time! I couldn’t be more grateful for them!
Rally a gray Toyota experience being a former salesman customer service is important Lost Pines exceeded my expectations my salesman was fabulous Thank You Lost Pines we're part of the family now that's our second vehicle bought there
Love the continued great service we always receive. 7+ years and counting!
